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Teacher and parent volunteers are trained to guide the students through the various activities they will face when they arrive at JA BizTown. Students are well prepared for their day in BizTown through a comprehensive curriculum, however volunteer support in the businesses is critical to a smooth day in BizTown.

Volunteers attend a 45 minute training session held at the JA World facility in Coconut Creek. During this session, volunteers are given a tour of JA BizTown and shown how the entire process works. The training covers each volunteer role thoroughly so any trained person can help a student through the process. Many volunteers are parents who have a child in the class that is visiting, however JA strongly encourages and invites community participation.